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citizen service


You enter your place of residence or the place where you want to contact the administration or use the location sensing.

Enter words here that describe what you are looking for (e.B. cut a tree) or a matter for citizens and companies (e.B. house construction, marriage).
Source: BUS Sachsen-Anhalt (Linie6PLus)

Applying for exemption from the ID card requirement



  • for whom a guardian has been appointed or who are represented by a person with a publicly certified power of attorney,
  • who are likely to be permanently accommodated in a hospital, nursing home or similar institution or
  • are unable to move about in public on their own due to a permanent disability,

can be exempted from the requirement to hold a valid identity card upon application.

  • Previous identity card or passport
  • Original birth or marriage certificate
  • for persons for whom a guardian has been appointed: the original certificate of appointment or the decision of the local court
  • for persons who are incapable of acting or consenting: the original certified power of attorney

Exemption from the ID requirement is free of charge.

The exemption from the ID requirement should be applied for before the existing ID card or passport becomes invalid.

If the documents are complete, the application will be processed shortly.

Please contact the identity card authority of your municipality, unified municipality or independent city in which your residence/main residence is located.

  • The application can be submitted by the guardian, the authorized representative or by the person who is required to have an ID card.
  • The ID card holder receives a certificate stating that he/she is exempt from the ID card requirement.
  • The certificate is generally issued for an unlimited period of time and without a photograph and contains all the data (except for eye color and height) that would also have been entered in the identity card.
  • It is not possible to travel abroad with this certificate.
  • If bank powers of attorney still need to be issued or notarized legal transactions (e.g. wills or property matters) need to be clarified, it is advisable to apply for a new ID card.

The text was automatically translated based on the German content.

BürgerBüro Nord
Lübecker Straße 32
39124 Magdeburg, Landeshauptstadt

Monday: 08.00 a.m. - 1.00 p.m.

Tuesday: 08.00 - 13.00 and 14.00 - 17.30
Wednesday: 08.00 - 13.00
Closed every3rd Wednesday of the month
Thursday: 08:00 - 13:00 and 14:00 - 17:30
Friday: 08:00 - 12:00

Saturday: 08:00 - 12:00, only in the BürgerBüro Mitte, appointment customers only, closed every 1st Saturday of the month


  • Mondays to Fridays from 8 a.m. to 9 a.m. you can visit without an appointment until the quota is exhausted.
  • Vehicle transactions for private individuals only!

Please note that the following services unfortunately cannot be offered on Saturdays can be offered on Saturdays:

  • First-time registrations of vehicles in Germany with foreign papers
  • Re-registrations after compulsory immobilization
  • License plate transfer to a new vehicle
  • Registration of classic cars

Appointment reservation under: www.magdeburg.de/terminreservierung

Further Authorities
BürgerBüro West
Bruno-Beye-Ring 50
39130 Magdeburg, Landeshauptstadt
BürgerBüro Süd
Salbker Chaussee 67
39118 Magdeburg, Landeshauptstadt
BürgerBüro Mitte
Leiterstrasse 2a - Der Eingang befindet sich in der Fußgängerzone.
39104 Magdeburg, Landeshauptstadt