Source: BUS Sachsen-Anhalt (Linie6Plus)

Have personal data deleted in accordance with the General Data Protection Regulation (GDPR)

Description

As a citizen of the European Union (EU), you can request that any body that collects and processes personal data about you deletes your data completely. However, this is subject to certain conditions.

Irrespective of this, such a body must delete your personal data even without your request if it no longer needs the data for the respective purpose.

Personal data includes, for example

Online data, such as IP address, location data, e-mail address
Bank data, such as account balances, account numbers
Identification numbers, such as identity card number or social security number
Land register entries
Health information, such as genetic data, medical data
certificates
General personal data, such as name, address, age, marital status
Physical characteristics, such as gender, skin, hair or eye color, height

You can assert the right to erasure against public and non-public bodies. Public bodies are, for example, authorities, non-public bodies are, for example, commercial enterprises, associations or clubs.

You must request the erasure of your personal data directly from the responsible public or non-public body.

If you wish to submit a written request by post or require general information, please contact the relevant authority with your questions.

The contact details of the relevant authority can be found in the list of authorities on the "service.bund.de - Service Online" portal.

Prerequisites

In order for you to have your personal data erased

the body from which you request erasure must have collected or processed personal data about you
it is personal data that relates to you personally,
the data must be personal data,
- is no longer necessary for the body processing it,
- which have been processed unlawfully,
- for the processing of which you have withdrawn your consent in the meantime and there is no other legal basis for the processing
- to the processing of which you have objected,
- which must be deleted due to special legal provisions.

Your personal data cannot be erased if it is processed

for exercising the right of freedom of expression and information,
in order to assert other legal claims,
for the performance of a legitimate public task or if the processing is in the public interest,
for research, scientific or statistical purposes and their erasure would render this impossible or at least seriously impair it.

Required documents

Copy of your identity card or
Copy of your passport in connection with the copy of your registration certificate

Fees (costs)

free of charge

Deadlines

There is no deadline.

Processing time

Processing Time: 4 Weeks
Your personal data must be deleted immediately, i.e. without culpable delay on the part of the body processing the data. In principle, you must be informed of the measures taken no later than 1 month after you have requested the deletion. If this is not possible, you must be informed of the reasons for the delay and the extended deadline.

Legal remedy

There are no generally applicable legal remedies.

Procedure

You can request the deletion of your personal data online or in writing by post.

Request deletion of your personal data online:

Call up the online application on the federal portal verwaltung.bund.de. This will guide you step by step through the necessary information, which you can enter electronically.
Note: You will need an electronic ID document for the online application, for example the online function of your ID card.
Upload the required documents as a file (in the file formats PDF, DOC, JPEG, PNG, maximum 10 megabytes per file) and send the application. Alternatively, you can also submit the required documents by post.
The public authority will usually send you the corresponding reply by post to your registration address or, under certain circumstances, by e-mail.

Request the deletion of your personal data in writing: