• You can take part in federal, state and municipal auctions online. To do this, you must register with the customs auction. Call up the customs auction.
• After registering, you can log in with your e-mail address and password.
• Take a look at the offers.
• When you have found a suitable offer, you can place your bid. To do this, enter a maximum amount, i.e. a limit, in the auction detail view.
• After confirming the amount entry with your password, you have placed a successful bid.
• If your maximum amount is not exceeded, you, as the highest bidder, can be awarded the item by the main customs office in Giessen at the end of the auction.
• You will receive a notification by e-mail. For auctions in which the bidding authority has stored payment details, you can access these in your user account immediately after the auction ends.
  • Payment for auctioned items must be made in accordance with the payment method indicated in the respective auction.
• Pay for your auctioned items.
• Pick up your auctioned items. You will be informed of the pick-up location by e-mail. Shipping is also possible for certain items.

Note: Bids are submitted in minimum increments. If a higher bid deviating from the next required minimum bidding step is submitted to the auction platform, the electronic bidding agent is automatically activated. This automatically bids the amount required for the highest bid within the specified minimum increments up to the limit entered. The limit stored in the bidding agent cannot be viewed by third parties. The limit can be reduced by entering a correspondingly lower amount up to the amount of the current maximum bid.