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citizen service


You enter your place of residence or the place where you want to contact the administration or use the location sensing.

Enter words here that describe what you are looking for (e.B. cut a tree) or a matter for citizens and companies (e.B. house construction, marriage).
Source: BUS Sachsen-Anhalt (Linie6PLus)

lodging complaints against employees of the Ministry of the Interior and Sport and the assigned authorities


With a complaint, the conduct or behavior of employees of the Ministry of the Interior and Sport of Saxony-Anhalt and its assigned authorities can be reviewed.

In addition to the employees of the Ministry, you can also

  • in the police sector via the employees
    • the state police, i.e. the Magdeburg, Halle (Saale), Dessau-Roßlau, Stendal and Central Services police stations
    • the Saxony-Anhalt State Office of Criminal Investigation and
    • the Saxony-Anhalt Police University of Applied Sciences
  • in the administrative area via the employees
    • of the Saxony-Anhalt State Administration Office,
    • the Saxony-Anhalt State Archives,
    • the Saxony-Anhalt State Statistical Office,
    • the Saxony-Anhalt Training and Further Education Institute and
    • the Institute for Fire and Disaster Protection Heyrothsberge

to complain.

Possible misconduct is, for example, an action that was not appropriate to the situation. The behavior can be expressed in the tone of voice, choice of words, gestures, statements or the manner of interaction.


You have the option of choosing the complaints office.

You can find more information on this under the heading "Who should I contact".

As an informal legal remedy, the complaint cannot replace formal legal remedies (appeals). It does not postpone or prevent the implementation of decisions or measures. Possible deadlines continue to run. If you want to stop implementation or deadlines, you must lodge an objection or a complaint or apply for summary proceedings in court.

The prerequisite is that a member of staff has personally behaved incorrectly.


Tip: Documents (as copies) are helpful to explain or prove the facts of the case. If you have such documents, you should present them.


Tip: A prompt complaint is helpful for everyone involved. In particular, it makes clarification easier if the incident is still fresh in everyone's mind.

The processing time depends, among other things, on the content and degree of difficulty of the complaint. However, all complaints offices are interested in resolving your complaint as quickly as possible.

A decision in an official supervisory complaint procedure is not subject to appeal. This means that the law does not provide for an appeal or legal action.

You can complain directly to all authorities within the remit of the Ministry of the Interior and Sport. You can also contact the Central Complaints Office at the Ministry. The addresses of the authorities can be found in the list on the homepage of the Central Complaints Office.

There are no formal requirements for the presentation of your concerns. However, the regulations on the protection of personal data provide for a separate declaration on the handling of this data.

You can submit the complaint verbally or - preferably - informally in writing by letter, fax, e-mail or electronically via eRevier:

  • Name the person concerned.
  • Describe the personal misconduct you are accusing them of as precisely as possible (in particular date, place, persons involved).
  • The complaints offices of the Ministry of the Interior and Sport of Saxony-Anhalt will receive your complaint, examine its content and provide you with an answer as quickly as possible.

If you wish, the staff at the complaints office will also be happy to contact you personally. Simply let them know how you can be reached.

Ministry of the Interior and Sport Saxony-Anhalt

The text was automatically translated based on the German content.

Zentrale Beschwerdestelle des Geschäftsbereiches des Ministeriums für Inneres und Sport Sachsen-Anhalt
Liebknechtstraße 65
39110 Magdeburg, Landeshauptstadt
0391 5075-570
0391 5075-579