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citizen service


You enter your place of residence or the place where you want to contact the administration or use the location sensing.


In the second step, you choose which information you really need.

Source: BUS Sachsen-Anhalt (Linie6PLus)

Violence against women helpline


If you as a woman are affected by physical or psychological violence, the helpline offers you a free initial consultation and information on possible help. In particular, the helpline is aimed at:

  • women who are affected or threatened by violence,
  • persons from the social environment of women who are affected or threatened by violence,
  • Persons who, in their professional or voluntary activities, e.g.  Counselling, support or intervention who are confronted with violence against women.

The helpline is barrier-free and multilingual. They receive telephone advice, information and, if necessary, referral to local support facilities by qualified female specialists. The assistance is anonymous, confidential and is also offered via e-mail and chat. Counselling in German sign language is also offered.


You can reach the helpline on the toll-free number 08000 116 016 around the clock, even on weekends and public holidays – 365 days a year.

On the https://www.hilfetelefon.de/das-hilfetelefon/beratung/e-mail-beratung.html website, you can also get advice by e-mail, chat or sign language.

Service Team BMFSFJ

Theme Group B

The text was automatically translated based on the German content.

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