jump link

citizen service


You enter your place of residence or the place where you want to contact the administration or use the location sensing.


In the second step, you choose which information you really need.

Source: BUS Sachsen-Anhalt (Linie6PLus)

Help phone Violence against women


If you are physically or psychologically affected by physical or psychological violence as a woman, the help telephone offers you free initial counselling and information on possible help. The help telephone is used in particular to:

  • women who are affected or threatened by violence,
  • persons from the social environment of women affected or threatened by violence,
  • Persons who are active in their professional or voluntary work, e.g.  counselling, support or intervention, with violence against women.

The offer of the help telephone is barrier-free and multilingual. You will receive telephone advice, information and, if necessary, referral to on-site support facilities by qualified female specialists. The assistance is anonymous, confidential and is also offered by e-mail and chat. Advice in German Sign Language is also offered.


You can call the help telephone on the free number 08000 116 016 24 hours a day, including on weekends and public holidays – 365 days a year.

On the website https://www.hilfetelefon.de/das-hilfetelefon/beratung/e-mail-beratung.html you can also receive advice by e-mail, chat or sign language.

The text was automatically translated based on the German content.

The text was automatically translated based on the German content.

Service Team BMFSFJ

Theme Group B

No authority found