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citizen service


You enter your place of residence or the place where you want to contact the administration or use the location sensing.


In the second step, you choose which information you really need.

Source: BUS Sachsen-Anhalt (Linie6PLus)

Apply for health assistance


If you do not have health insurance and receive uninterrupted assistance for subsistence for a short period of time (probably less than a month), the social welfare office will immediately ensure the necessary medical care by issuing a treatment certificate.

These include:

  • Preventive health assistance for the prevention and early detection of diseases
  • Help with illness
  • Help with family planning
  • Help with pregnancy and maternity
  • Help with sterilization

You should contact the social welfare office responsible for you with the request for the issuance of an electronic health card or a treatment certificate.

The social welfare office examines the application. If all requirements are met, you will receive an electronic health card or a treatment certificate.  

  • Exclusion of priority benefits (e.g. health insurance, accident insurance, care for the victims of the war, Asylum Seekers Benefits Act)
  • Treatment certificate (assistance must be provided in the form of goods and services)
  • In the case of justified self-help (e.g. emergency), the reimbursement of already designed costs is possible
  • Informal application for the issuance of a treatment certificate
  • Current decision on subsistence benefits
  • Identity card or passport
  • Recipes and/or if applicable. proof of payment,
  • Required consultation confirmations, cost estimates, rejection notices

There are no fees.

The competent social assistance institution can only issue a treatment certificate from which it has become aware of the need. Therefore, it is important to submit an application as soon as possible.

A decision on the request shall be taken as soon as possible, in particular if there is a discernible urgency.

An informal application to the social welfare office responsible for you is sufficient.

The text was automatically translated based on the German content.

Lower Saxony Ministry of Social Affairs, Health and Gender Equality

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