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There are 17 services for Travel

Travel

Are you planning a trip? It’s important to plan well. We will inform you about preparing properly for your journey, having the necessary travel documents and taking care of any health-related preparations.

Services:

Apply for a national visa

If you want to enter Germany for a longer stay, you have to apply for a national visa.

Apply for a travel document (passport replacement) for foreigners from non-EU countries

If you do not have a passport from your country of origin and it is not reasonably possible for you to obtain one, you may be issued with a travel document for foreigners in exceptional cases.

Apply for a visa for a short stay in Germany and the Schengen area

Nationals who require a visa for a short stay in Germany or in the Schengen area must apply for one at one of the missions of the Federal Republic of Germany in good time before entering the country.

Applying for excursion permits and stationing

If you would like to extend your general flight permit or carry out individual flights and stationing, you can apply for this at the Federal Aviation Office.

Appoint management personnel for German airlines

If you wish to fill management positions in your German aviation company for the first time or to fill new positions, you must apply for the appointment of management personnel.

Create a declaration of consent for minors when travelling without guardians

For minors travelling abroad unaccompanied by their parents, a declaration of consent from the parents is recommended.

Display or apply for a wet lease

If you, as a German airline, wish to use aircraft under wet lease agreements, you must apply for or notify us of this.

Passenger rights, Package travel and timeshare

As a passenger, you enjoy certain rights in the EU.

Renting a motor vehicle

Hiring a car There are no specific EU rules on hiring cars , but you still benefit from your basic consumer rights when you rent a car in another EU country. This...

Reporting a flight cancellation, delay, denied boarding, upgrade or downgrade

Were you affected by a flight cancellation, delay, involuntary denied boarding or transportation in a lower or higher booking class than the one booked? Then you can file a complaint under certain conditions.

Reporting violations of the rights of disabled persons and persons with reduced mobility when traveling by air

If you are denied a flight booking or transportation on a booked flight due to a disability or reduced mobility, or if insufficient assistance is provided by the airport or airline in relation to your flight, you can file a complaint.

Roaming (calls, SMS, mobile data) within the EU

Learn more about your rights to access and use the Internet and telecommunications and online services.

Submit a complaint due to missing or insufficient information about the identity of the operating air carrier

If you were not informed about the operating airline, or were not informed in good time, or if you were not offered alternative transportation or reimbursement of ticket costs in the event of a flight cancellation with a company classified as unsafe, you can file a complaint.

Transport and disability

Did you know that if you have a disability that means you have reduced mobility you may be entitled to an EU parking card?

Transport of animals, plants, alcohol, tobacco, cigarettes and other goods when travelling in the Union

What can you take with you when travelling to another EU country, visiting from outside the EU, or leaving the EU?

Travel documents

Here you will find information on your rights and obligations when travelling abroad as well as on necessary travel documents for minors and on the loss or expiry of travel documents.