For a large number of projects and plans for which significant environmental impacts are to be expected, an Environmental Impact Assessment (EIA) is already required in the...
Every consumer expects flawless and safe food. First of all, everyone who is an entrepreneur in the food chain is responsible for this.
The food control authorities ensure that...
The employees of the call center will provide you with information on the subject of employment law. It doesn't matter if you are an employee or an employer.
Be it on television, in magazines or on billboards – advertising is part of everyday life. However, advertising motifs and spots do not always comply with the limits applicable...
Electrosmog surrounds us everywhere. If you have health or technical problems due to electrosmog, you can complain.
If you have problems with a bank, insurance company or other financial service provider, you can file a complaint with the Federal Financial Supervisory Authority.
The Federal...
As a consumer, you have a right to be offered only food, cosmetic products and consumer goods that are harmless to health and use.
Pursuant to Section 31 of the Electricity and Gas Supply Act (Energiewirtschaftsgesetz – EnWG), persons or associations of persons whose interests are significantly affected by...
If you have information about a violation of the Money Laundering Act (such as: tax evasion), you can report this completely anonymously to the competent supervisory authority.
If a telephone number is used unlawfully, the Federal Network Agency can intervene and take appropriate measures.
Misuse of a telephone number may occur if
You are put on...
Spam mails are unsolicited and/or unsolicited electronic promotional communications sent to you promoting services and/or products.
Spam mails are unsolicited and/or unsolicited electronic promotional communications sent to you promoting services and/or products.
The term telephone advertising, also known as cold call, refers to calls that have the purpose of selling you goods or offering services to you without your prior consent to the...
If you slaughter animals whose meat is intended for human consumption, you must have the animals officially inspected before and after slaughter. This concerns:
Cattle
Pigs
...
If you are arguing with your telecommunications provider, you can contact the Consumer Arbitration Board Telecommunications of the Federal Network Agency under certain...
You can request information from the non-public part of the site register for genetically modified organisms (GMOs) from the Federal Office of Consumer Protection and Food Safety.
You do not have a current account and you have been rejected by an application to open a basic account, for example by a bank or savings bank? Then you can apply for...
As a customer of an Internet, mobile or fixed network provider, you can inform yourself about your rights and submit inquiries and complaints to the Federal Network Agency.
You can view the site register for genetically modified organisms (GMOs) without submitting an application.
