A spirit of competition invigorates business. But to avoid socially and
economically harmful excesses, there are rules of conduct for business. If you
believe or suspect you are being subjected to misconduct, you can find relevant
government services and contacts here.
Are you involved in administrative proceedings with the Federal Railway Authority (EBA) and need access to your procedural documents? Then you can apply to the EBA for access to your files.
If the final price and price components of a flight booking are not shown or not shown transparently, you can file a complaint. This also applies if optional services are preset or prices are discriminated against on the basis of your nationality or place of residence.
Cartels harm the economy as a whole and, above all, consumers.
If competitors coordinate their behavior on a market in order to restrict or eliminate competition, this is known...
If you have information about violations in the financial services sector, you can contact the whistleblower office of the Federal Financial Supervisory Authority (BaFin) anonymously.
This section provides information on your rights and obligations with regard to setting up, running and closing a business, with particular regard to contract law and late-payment interest.
Are you in dispute with a bank or financial services company? Then under certain circumstances you can turn to the arbitration board of the Federal Financial Supervisory Authority (BaFin).
If you were not informed about the operating airline, or were not informed in good time, or if you were not offered alternative transportation or reimbursement of ticket costs in the event of a flight cancellation with a company classified as unsafe, you can file a complaint.
Does your bank reject your basic account application, does it not provide you with sufficient support when switching accounts or does it charge an unreasonable fee? Then you can complain to the Federal Financial Supervisory Authority (BaFin).
