jump link

citizen service


You enter your place of residence or the place where you want to contact the administration or use the location sensing.


In the second step, you choose which information you really need.

There are 5 life situations for Consumer Protection, Compliance and Rights
There are 2 services for Consumer Protection, Compliance and Rights

Consumer Protection, Compliance and Rights

Everyone has equal rights: here you will find information and services that your company can use to assert its rights and check adherence to rules – from reminders about outstanding claims and the right of appeal, to petitions and complaints.


Report information on antitrust violations to the Bundeskartellamt anonymously

You can send the Bundeskartellamt anonymous information on possible violations of antitrust law and receive feedback.

Report information on violations in the context of money laundering supervision (whistleblower system)

If you have information about a violation of the Money Laundering Act (such as: tax evasion), you can report this completely anonymously to the competent supervisory authority.